Right now, before the crew gets there
- Get everyone out from under it. A tree resting on a roof can shift.
- Stay away from wires. If a line is down or touching the tree, call Georgia Power or your electric co-op first. Treat every wire as live.
- Take photos of the tree and the damage, for your insurance company.
- Call Stingray at (770) 830-4691.
We take the night calls
One customer called about a tree that was about to fall on a house. The crew “started around 9 pm and got finished and dropped the tree at 1am.” Another had part of a tree land on the chimney in a storm: “even though it was late evening they answered and began taking care of me immediately.” Another said the crew “rolled in like SWAT and saved our home.”
At night the crew works under lights, and the job is made safe first: the weight comes off the house, the drive gets cleared, and the rest can be finished in daylight if that is safer.
Insurance
When a tree falls on a covered structure, homeowners insurance often pays for removal. Keep your photos and the invoice. Bobby has talked insurance companies through jobs before; one customer wrote that he “contacted my insurance company explain to them how they plan to execute the job. The claims manager approved the job immediately.”
After the storm
Once the emergency part is done, the crew can come back for the rest: hangers left in the canopy, split trees still standing, stumps, and the limbs all over the yard. Storms in west Georgia usually leave more damaged trees than fall the first night.